Payment & Delivery

Payment & Delivery

 

Orders received before 2pm where possible will be dispatched the same day.

Orders over £75+VAT qualify for free UK delivery to the Mainland only, excluding Northern Ireland, the Highlands and Islands of Scotland, Channel Islands and Isle of Wight.

Orders under the value of £75 + VAT will be calculated automatically, but will incur a delivery fee based on weight and size (610mmx460mmx460mm Max) above this size will incur the £7.50 UPS fee (maximum for any order):

Royal Mail 24: 0-1000g £    3.50
  1001-1250g £    3.75
  1251-1500g £    4.00
  1501-1750g £    4.25
  1750-2000g £    4.50
UPS Next day: 2001g+ £    7.50

Delivery outside the UK mainland and under 1.250Kg we will dispatch with Royal Mail, 3-5 days for europe and 5-10days for the rest of the world.

Weight (kg) Europe Rest of world
0.250 £ 4.52 £ 5.98
0.500 £ 6.35 £ 9.43
0.750 £ 8.17 £ 12.87
1.000-1.250 £ 9.99 £ 16.32

Orders above this will be dispatched by UPS worldwide 3-5 days. Estimates are based on size, weight and geographical location, for a more accurate cost please contact us with your order.

Back order and delayed items will not incur additional carriage.

Notification will be given for any out of stock items, for either a new delivery date or refund.

Payment, Cancellation & Returns

All prices shown on the website excludes VAT & Delivery.

Accepted methods of payment are PayPal, Amazon payments, BACS, MasterCard and Visa.

30 day accounts are only available for UK customers only and at the discretion of Shared Health Supplies.

Only one offer may be redeemed at a time unless otherwise stated.

All payments are to be paid in GBP.

If you wish for whatever reason to cancel your order please do so as soon as possible. Once an order is processed and delivery applied only a partial refund will be given minus the cost for delivery.

Incorrectly ordered or unwanted goods must be returned unused and in a saleable condition, if a refund is requested this will be at the value of the item or items, less the cost of postage. In this case return postage must be paid by the buyer.

The cost of returning damaged or incorrectly supplied goods will be borne by Shared Health Supplies. This may be by collection or reimbursement of carriage costs, at our discretion. Reimbursement will be at standard Royal Mail rates.

Returns are only accepted up to 14 days from receipt of goods.